Transport for orders over 500 lei in Romania is free, Transport for orders over 2000 lei in the EU is free

Transport for orders over 500 lei in Romania and over 2000 lei in the EU are free

Terms and conditions

General provisions

the conditions for the sale of products from the online store, owned by SC Dorexim SRL., based in Rădăuți, Str. Calea Bucovinei no. 93, Suceava County, code: 725400, tel. fixed: 0230-563 493; goal. Orange: 0752-292 650; fax: 0230-567 400, e-mail: office (at)

The use of this site, respectively the registration of an order, implies: your acceptance of these terms and conditions, acceptance of to you of the use of e-mail address (e-mail) as a remote communication technique. For the best use of the site, it is recommended that you carefully read all the terms and conditions. We assume the right to make changes to these provisions without further notice.

You agree and agree that, without any prior notice, we may delete or add any information to the site or discontinue any activity on the site. , and if references are made to other sites we do not guarantee and / or in any way confirm the type of information that you will find on these sites. It remains to your discretion whether or not you visit these sites or take into consideration the information found there.

Content of this site (images, texts, graphics, symbols, web graphics, scripts, etc.) , was made in collaboration with the representatives of the brands that are on the site, and is the property of SC Dorexim SRL and its suppliers. The use of the elements listed above without the written consent of SC Dorexim SRL is punishable according to the laws in force. SC Dorexim SRL does not grant the right to download, or to modify in whole or in part, to copy, sell or resell, to operate the site in any other form, for commercial purposes or contrary to the interests of the company, without the written consent in advance.


For each of the products posted on the mentioned site, SC Dorexim SRL undertakes to display all their essential characteristics, which will allow the buyer to identify , comparison and a correct choice. SC Dorexim SRL reserves the right to change the characteristics of the displayed products without notice. The images published on the site are for example, and the products delivered may sometimes differ from the images presented (hue, cross, etc.). The products marketed comply with the Romanian legislation in force. SC Dorexim SRL cannot be held responsible for the inappropriate use of the ordered products.

Your registration obligations

In order to buy products from this site, you will have to accept the present terms and conditions. , and then order the product (s) you want. In order to complete the order, you can view the following data: the buyer, the billing details, the delivery address and the list of ordered products (name, quantity, unit price, total price, total order value).In order to create the account, you agree to provide true, accurate, current and complete information about you, as specified, and you agree to provide this information correctly and completely. In the event that we believe that this obligation is not respected by you, we reserve the right to block your access, for a fixed or indefinite period, to the use of the service without any prior notification.

After you have placed the order , you will receive a prompt confirmation message (which includes confirmation of your order, prices of ordered products and delivery rates and delivery details) in the shortest time possible.


The prices displayed on this site are in RON and include VAT. The invoicing is done at the prices displayed when registering the order, except for any mistakes or VAT changes. The invoice will also include the delivery rate.

Terms and conditions of payment

The payment is made in lei, in full. The value of the products is that from the moment of confirmation by email of the order. Payment is made to the courier company representative, at the post office or by payment order to SC Dorexim SRL . Payment details are:

  • WHO : RO 609 56 03
  • Bank : BCR
  • IBAN : RO31 RNCB 0241 0230 3884 0001

For prepayment proof of payment should be sent to SC Dorexim SRL by SMS on 074637617, or by e-mail at the office (at) The delivery will be made only after the confirmation of the entry of the money in the company account. legal, between 10.00 and 15.00, if it is a fast courier, and in the case of the Romanian Post, the packages can be picked up from the post office according to the schedule. Delivery of the products will be done at the address, headquarters or address indicated by you. The delivery will be made against cost / transport: 25 RON in the case of the courier and 15 RON in the case of the Romanian Post. The products are delivered within the limit of available stock. SC Dorexim SRL cannot guarantee the availability in stock of all the presented products. Offer for the displayed products is valid within the available stock. SC Dorexim SRL reserves the right to defer delivery times, in case the product or products ordered are not available in stock at the time of receipt of the order. In this case, the clients will be informed and consulted about maintaining or canceling the order. upon delivery, the products will be accompanied by the original invoice.

The lack of a notification from us and the expiration of the delivery time, gives you the right to refuse at any time to take over the products. In the event that you are not found at the address mentioned, the courier will return again, after restoring contact with you to set a new delivery date. In the event that you have not been found at the address mentioned, within the period agreed with the courier, your order will be canceled and the product returned to the premises.

The right to unilaterally cancel the contract < / h3>

According to the Ordinance no. 130/2000 regarding the legal regime of distance contracts “The consumer has the right to notify the trader in writing that he gives up the purchase, without penalties and without invoking a reason, within 10 working days after receiving the product”. The notification will be given, signed and sent by you by post to the address: Str. Calea Bucovinei 93, Rădăuți, Suceava county, for the Legal Service. In the situation mentioned above, you will return, within the term provided above, the product purchased in the original packaging, without showing any trace of damage or wear. The shipping costs will be borne by you. The products must be returned in their original packaging. By opening the individual packages in which the ordered products were delivered it means that you agree to these conditions of use and that the products are the ones ordered and meet your requirements.SC Dorexim SRL is obliged to refund to the client the amounts collected for the returned products, within a maximum of 30 days from ( your cancellation of the contract ), the date of receipt of the returned product after careful overestimation of its status which there must be no changes.

Limits of liability

SC Dorexim SRL cannot be held responsible for not ordering due to force majeure.

Complaints </ h3>

Your complaints regarding any problems related to the delivery of the ordered products can be sent to Str. Calea Bucovinei 93, Suceava county, tel. 0744-637 617, email: office (at)

Protection of personal data in compliance with the GDPR

According to the requirements of Law no. 677/2001 for the protection of persons regarding the processing of personal data and the free movement of these data, amended and supplemented and of Law no. 506/2004 regarding the processing of personal data and the protection of privacy in the electronic communications sector, SC Dorexim SRL, has the obligation to administer, in safe conditions and only for the specified purposes, the personal data you provide to us about you. By completing the form required to create an account on this site, the participant declares that he expressly and unequivocally agrees that his personal data will enter into the database of SC Dorexim SRL and be processed and used by him in the future. with strict observance of the legal provisions regarding the protection of persons with regard to the processing of personal data and the free movement of such data All those who have provided the personal data by completing the form mentioned above, have the quality of data subject, in accordance with Law no. . 677/2001. The purposes of data collection and processing by SC Dorexim SRL are:

  • sending offers, promotions, advertising and marketing by e-mail, without any other obligations or payments from SC Dorexim SRL towards your person;
  • conducting internal statistics, without other obligations or payments from SC Dorexim SRL towards your person;
  • organizing competitions and advertising campaigns with prizes;
  • retail by mail (including e-commerce), including shipping ordered products to its customers, issuing and communicating invoices.

We consider ensuring the right to the protection of personal data as a fundamental commitment SC DOREXIM SRL, therefore we will devote all the resources and efforts necessary to process your data in full compliance with Regulation (EU) 2016/679 (“The Rule the general law on data protection ”or“ GDPR ”), as well as any other legislation applicable on the Romanian territory. As one of the essential principles of this legal framework is transparency, we are at your disposal with any desired information regarding your personal data and you can contact us at the email address (at)

SC Dorexim SRL will process the personal data during the existence of the account of the data subject, and after the deletion of the account of the data subject, SC Dorexim SRL will transform the personal data into anonymous data and will process them for internal statistical purposes, during the existence of the company. Your data is intended for use by SC Dorexim SRL for the purposes mentioned above and will not be disclosed to third parties. By checking the box “Subscribe to the newsletter”, the data subject agrees to receive offers, promotions, advertising and email marketing from SC Dorexim SRL If the data subject does not wish to receive offers, promotions, advertising and email marketing messages from SC Dorexim SRL will not tick the “Subscribe to newsletter” box.

SC Dorexim SRL guarantees the confidentiality of the personal data of all those who complete the above mentioned form. According to Law no. 677/2001, you benefit from the following rights: the right to information (art 12); the right of access to data (art 13); the right to intervene on the data (art 14); the right to opposition (art. 15); the right not to be subject to an individual decision (art. 17); the right to apply to justice (art. 18). At the same time, you have the right to oppose the processing of personal data concerning you and to request the deletion of data. For the exercise of these rights you can address with a written, dated, signed and sent request to the SC Dorexim SRL headquarters. Your data will not be transferred abroad. If some of your data is incorrect, please inform us as soon as possible.


All sales of the company SC Dorexim SRL are considered as taking place at the company’s headquarters, which is also the place where the obligation was born or that of the place of payment. Any dispute between clients and SC Dorexim SRL will be resolved amicably. If the parties have not been able to resolve the dispute amicably, it will be settled by the competent court.

Transfer of ownership

Transfer of ownership of the ordered products from this site is made at the time of the conclusion of the distance contract, respectively when you receive the message confirming your order and after paying the value of the order made.

Applicable law

Law no. 365/2002 regarding electronic commerce Government Ordinance no 130/2000 on the protection of consumers when concluding and executing distance contracts and Law 51/2003 for approving Government Ordinance no. 130/2000 regarding the legal regime of distance contracts Law no. 677/2001 for the protection of persons regarding the processing of personal data and the free movement of these data, amended and supplemented Law no. 506/2004 on the processing of personal data protection of the privacy of the electronic communications sector.

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